Quick Start Suite - Agentforce

Get up and running, then focus on growth and optimization

Agentforce

By organizing an agent’s functionality around topics, businesses can ensure their virtual agents deliver precise, actionable, and user-friendly experiences.

  • Define the purpose for your agent and create an agent role

  • Connect your agent to a data library, to ensure it has access to the critical information necessary for efficient and accurate interactions.

  • Define topic structure for how an agent processes and responds to user interactions, enabling it to provide accurate, efficient, and contextually appropriate answers.

  • Design Flows to execute a specific action triggered by an interaction or conversation handled by the agent.

  • We’ll provide fundamental training and support to enable the business for adoption